Compliance in Healthcare
Corporate Compliance

OIG’s Focus on Nursing Home Engagement of Medical Directors

Written by Kirsten Taylor-Billups, JD, RN, CHC 

The Nursing Facility Industry Specific Compliance Guidance was published by the Office of Inspector General (OIG) in November 2024 as the first industry-specific guidance since the November 2023 updated general compliance guidance was published. Improving the quality of care and safety of residents within nursing facilities is a top priority for OIG. This educational article is provided for educational purposes only and is not intended as legal or consulting advice.

In June 2025, the OIG workplan was updated to include the Monitoring and Engagement of Medical Directors in Nursing Homes and CMS will begin conducting their reviews in 2026. The scope of the OIG’s focus will be in three areas:

  1. the extent in which medical directors performed required duties in nursing homes,
  2. the extent in which pay-rolled based journal data on medical director’s hours are accurate and useful for oversight, and
  3. opportunities to improve oversight and transparency of nursing homes engagement and funding of medical directors through existing data or other monitoring mechanisms.

Given the up-and-coming medical director reviews by CMS this article will review the regulatory requirements for medical directors in nursing homes, the barriers nursing homes have faced when implementing the regulations and proactive takeaways to consider when analyzing your medical director’s arrangements and the documentation required to quantify the effectiveness of medical director services.

The governing regulations on medical directors in nursing homes we will be reviewing is United States Code of Federal Regulations Title 42 Public Health Chapter IV CMS Part 483-Requirements for States and Long-Term Care (LTC) Facilities section 483.75 Administration. The Administration section requires LTC facilities to be administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable, physical, mental, and psychosocial well-being of each resident. The requirements for medical directors are listed under section 42 CFR 483.75 (i) which indicates the facility must designate a physician to serve as a medical director who will be responsible for implementing resident care policies and coordination of medical care in the nursing facility. The intention of this regulation is to not only provide medical care in the facility but to also provide clinical guidance and clinical oversight on the implementation of resident policies and procedures to help with promoting quality of care and services to nursing homes residents.

The development, implementation and evaluation of resident care policies and procedures must be based on current evidence-based standards of practice and resolve medical and clinical concerns that affect residents’ quality of care and services. This is achieved when the medical director collaborates with the facility leadership (Administrator/ Director of Nursing/ Clinical Staff), attending physicians, physician extenders (nurse practitioners/ physician assistants), and consultants.

Documentation is key - The facility documentation which demonstrates the medical director’s level of involvement will need to be evident within the nursing homes facility assessments and quality assurance and performance improvement meetings. The medical director should be actively involved in the facility assessment process and not just be listed as a participant.

  • The facility documentation should show the medical director’s input in evaluating resident needs, staffing and resources.
  • Document the medical director’s attendance and contributions in meetings updating the facility assessment, during quality assurance and performance improvement (QAPI) meetings, policy reviews, and administrative decisions with the facility leadership team.
  • Record instances where the director intervenes in clinical care such as reviewing diagnoses, prescribing practices, or addressing issues with attending physicians.
  • Documentation should also show that the medical directors’ interventions are based upon current standards of practice.

Despite CMS regulations on Medical Directorships within nursing homes, the OIG has also provided ongoing guidance to medical directors’ roles within nursing homes. Initially in 2000 OIG Compliance Program Guidance for Nursing Facilities, which historically emphasized the risks of physician arrangements and medical director contracts being in violation of Anti-Kickback Statute (AKS), Physician Self-Referral and Stark Laws. In 2008 the Supplemental OIG Compliance Program Guidance for nursing homes and medical directorship expanded to the need for these arrangements to have documentation to show the arrangement was fair market value, document the services being provided, and they’re not sham for resident referrals.

Recently in 2024 OIG Nursing Facility Industry Segment-Specific Compliance Guidance (ICPG), medical directors are explicitly considered a compliance risk when it comes to their contracts, services, and likelihood for kickbacks for referrals. OIG also has enhanced their focus on the clinical and administrative responsibilities of medical directors when it comes to resident care policies and procedures, and quality of care and services and the billing for the services.

In addition to regulatory and operational responsibilities, it is essential for nursing homes to ensure that medical director arrangements comply with federal laws governing physician compensation and referrals. Specifically, the medical director’s role and compensation must be carefully structured and monitored to avoid violations of the physician self-referral law (commonly known as the Stark Law), the Anti-Kickback Statute, and related federal regulations.

  • Stark Law: The Stark Law prohibits physicians from making referrals for certain designated health services payable by Medicare or Medicaid to entities with which they (or an immediate family member) have a financial relationship unless an exception applies. Medical director’s agreements must be in writing reflect fair market value for bona fide services provided and not be based on the volume or value of referrals.
  • Anti-Kickback Statute: This statute makes it illegal to knowingly and willfully offer, pay, solicit, or receive any remuneration to induce or reward referrals of items or services reimbursable by federal health care programs. Medical director’s compensation arrangements must not serve as an incentive for directing referrals to the facility.
  • Physician Self-Referral Law: Overlapping with the Stark Law, this law restricts physician referrals when there is a financial relationship with the facility, unless specific safe harbors or exceptions are met.

OIG and Department of Justice (DOJ) have aggressively pursued nursing homes and related entities for sham medical director arrangements that violated the Anti-Kickback Statute and False Claim Act.

Sham arrangements typically involve payments for referrals rather than bona fide administrative or clinical services, with little or no documentation of actual work performed. There have been several settlements involving sham medical director arrangements for not only nursing homes but for other healthcare entities such as hospitals, home care, and assisted living entities. Here are a few healthcare entities who were in violation and entered into settlement agreements with the DOJ.

  • Prema Thekkek, Paksn Inc., and Six California Skilled Nursing Facilities (2023) entered into a $45.6 million consent judgement with a 5-year Corporate Integrity Agreement (CIA) with HHS-OIG where the settlement resolved allegations of False Claims Act and Antikickback Statute violations from 2009-2021. The basis for the settlement was medical director contracts were not used to pay for legitimate administrative services but pay for patient referrals, physicians were paid monthly stipends ($1,500-$10,000) regardless of actual services provided, physicians hired based on promises of patient refers minimums were met and if the minimum referrals weren’t provided the physician was terminated and the nursing homes documentation requirements for the services provided were not enforced.
  • Village Home Care LLC, CEO and Two Doctors (2023) the collective settlement amount was about half a million dollars for allegedly violating the false claims act and anti-kickback statute. The alleged violations involved sham medical director and sublease agreements used to pay physician for patient referrals with no actual services or use of the subleased space.
  • Phillip Esformes/Esformes Nursing Home Network (2019) settlement for violation of AKS and Fraud that resulted in criminal charges and imprisonment. Alleged large-scale kickback scheme where physicians, marketers, and others (Medical directors and consultants) were paid to refer patients to Esformes skilled and assisted living facilities.

Common themes in OIG/DOJ “sham medical director” cases

Across these and similar nursing home cases, the government tends to focus on a fairly consistent pattern:

  • Little or no documented services: Medical director agreements exist on paper, but there are few agendas, minutes, work product, QAPI deliverables, or time records to back up the payments.
  • Compensation not tied to FMV or effort: Physicians receive flat monthly fees that don’t match any reasonable estimate of hours or complexity, or that are unusually high given the size/acuity of the facility.
  • Referral‑driven motive: Evidence (emails, internal comments, timing of contracts) suggests the purpose of the arrangement was to secure or retain admissions, certifications, or orders, not to obtain genuine medical director services.
  • Duplicative or vague roles: Multiple physicians hold overlapping “medical director” or “quality consultant” titles for the same facility or service lines without clear differentiation of duties.
  • Weak compliance oversight: Compliance is either not reviewing these arrangements or is ignored; there’s no systematic FMV analysis, conflict review, or monitoring of actual performance.

The 2024 Nursing Facility ICPG essentially solidified these concerns for SNFs and are calling out medical director arrangements are being typically used by facilities to disguise kickbacks. Therefore, nursing homes compliance teams are encouraged to rigorously scrutinize the medical director’s contracts for their scope of work, fair market value, and services with quantifiable documentation to support the arrangement.

  • For instance, develop a medical director checklist that can be utilized to determine the essential elements of every medical director contract to determine whether there’s documentation to support fair market value, the amount of hours monthly the medical director spends performing medical director tasks and how to track their hours so their time in the facility as an attending isn’t added to their medical director task and duties.
  • Confirm the medical director is getting compensated for their medical director contracted hours only and not receiving additional compensation or financial incentives (a majority of the assigned residents, below market goods and services, bonuses for patient referrals or not providing the required number of hours and duties as a medical director before receiving their monthly stipend).

In 2025-2026 OIG workplan CMS implemented the requirement that nursing homes report medical director hours in the Payroll Based Journal (PBJ) system whether the medical director is an employee or an independent contractor. PBJ work hours only applies to hours work onsite for medical director roles which means only report the hours the medical directors spend performing medical director duties physically onsite. Therefore, any remote or offsite medical director tasks such as consulting, chart or policy reviews or monitoring performed cannot be reported by the nursing home in PBJ. The PBJ reporting system doesn’t have a separate code for medical directors.

Code 17 - The PBJ code that will have to be used is code 17 for Physician/MD/DO and reports the hours worked in the facility only. So, if a medical director is paid a flat monthly stipend, the facility must determine the actual on site hours worked.

When to Report 0 - If the medical director doesn’t do any onsite medical director duty within a quarter the facility must report a “0” zero on PBJ.

Based upon CMS review of the PBJ system, only 36% of nursing homes have reported PBJ hours for their medical directors. Therefore, the OIG is actively evaluating whether medical directors are performing their duties, whether PBJ date on medical directors is accurate and how to improve transparency and oversight of the medical directors in nursing homes. So, nursing homes can expect to see increased scrutiny of PBJ and reported medical director hours, potential audits comparing medical director contracts, invoices, and PBJ submissions as well as tightening of CMS guidance.

Therefore, nursing home administration, compliance and legal teams should incorporate into their medical director arrangements the following:

  • Maintain detailed logs of onsite medical director time.
  • Ensure the contract specifies onsite expectations.
  • Align invoices with documented onsite hours.
  • Avoid reporting offsite administrative time.
  • Audit PBJ submissions quarterly for accuracy.

Conclusion and Key Takeaways

The upcoming OIG and CMS scrutiny of nursing home medical director arrangements underscore the critical need for compliance, transparency, and robust documentation. Nursing homes must ensure their medical director contracts are clearly defined, reflect fair market value, and are supported by thorough records of onsite services. Avoiding sham arrangements and ensuring adherence to federal laws such as the Stark Law and Anti-Kickback Statute are essential to mitigate legal risks.

Key takeaways include:

  • Maintain detailed, contemporaneous documentation of medical director activities, especially onsite work.
  • Ensure contracts specify the scope of responsibilities and compensation aligns with actual services rendered.
  • Regularly audit Payroll Based Journal (PBJ) submissions for accuracy and compliance, reporting only onsite medical director hours as required.
  • Separate medical director’s duties from other physician roles to avoid duplicative or vague arrangements.
  • Engage compliance and legal teams in ongoing monitoring and evaluation of medical director arrangements to address regulatory risks and prevent enforcement actions.

By proactively addressing these areas, nursing homes can better withstand regulatory review, foster quality resident care, and mitigate any costly enforcement actions for noncompliance with the regulations.

About the Author Kirsten Taylor-Billups, JD, RN, CHC

Blog Kirsten

Kirsten Taylor-Billups is the owner and operator of Legal Healthcare Consulting, with 35 years of experience in acute and post-acute care. She holds the qualifications of Registered Nurse (RN), Juris Doctorate Degree (JD), and Certification in Healthcare Compliance (CHC). Over her 30-year tenure in healthcare, Kirsten has undertaken various roles, including Director of Nursing, Quality Assurance Consultant, Risk Manager, and Corporate Compliance Officer at multi-facility healthcare organizations such as University Hospitals, HCR ManorCare, Common Spirit Health, and Catholic Healthcare Initiatives.

Legal Healthcare Consulting, founded by Kirsten 30 years ago, offers expert services to government contractors and acute and post-acute care facilities in capacities including Chief Compliance Officer, Risk Manager, Quality Assurance Consultant and Mediation services. Kirsten’s extensive expertise and experience are invaluable assets.

If your nursing facility needs assistance with auditing, monitoring, or implementing effective medical director arrangements email a request to Ktaylor7284@legalhealthcareconsulting.com

Copyright © 2026 American Institute of Healthcare Compliance All Rights Reserved

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Auditing, Managing Denials Is Important to Good A/R Hygiene
Auditing

You Play a Vital Role in Protecting the Integrity of the U.S. Healthcare System

Written by: Joanne Byron, BS, LPN, CCA, CHA, CHCO, CHBS, CHCM, CIFHA, CMDP, COCAS, CORCM, OHCC, ICDCT-CM/PCS




The U.S. health care system relies heavily on third-party payers to pay the majority of medical bills on behalf of patients. Health care insurance fraud is a pressing problem, causing substantial and increasing costs in medical insurance programs. To combat fraud and abuse, all levels within a medical practice, hospital or health care organization must know how to protect the organization from engaging in abusive practices and violations of civil or criminal laws.


If you are a health care provider, remember that payers trust you to provide medically necessary, cost-effective, quality care. You exert significant influence over what services your patients get. You control the documentation describing services they receive, and your documentation serves as the basis for claims you submit. Generally, the health care system pays claims based solely on your representations in the claims documents.


When the federal government covers items or services rendered to Medicare and Medicaid beneficiaries, the federal fraud and abuse laws apply. Many similar state fraud and abuse laws apply to your provision of care under state-financed programs and to private-pay patients. The most important federal fraud and abuse laws that apply to healthcare are the:

  1. False Claims Act (FCA);
  2. Anti-Kickback Statute (AKS);
  3. Physician Self-Referral Law (Stark Law);
  4. United States Criminal Code
  5. Exclusion Authorities; and
  6. Civil Monetary Penalties Law (CMPL).

Implementing a successful compliance program not only assists in protecting your organization but individuals within the organization. It is crucial for providers, coders and billers to understand these laws not only because following them is the right thing to do but also because violating them could result in criminal penalties, civil fines, exclusion from the federal health care programs or loss of your medical license from your state medical board.


Government programs, such as the Centers for Medicare & Medicaid Services (CMS), find the investment in their audit and monitoring programs are effective. CMS announced in the fall of 2021 that their aggressive corrective actions led to an estimated $20.72 billion reduction of Medicare Fee-for-Service (FFS) improper payments over seven years.


When you submit a claim for services provided to a Medicare beneficiary, you are filing a bill with the federal government and certifying you earned the payment requested and complied with the billing requirements. If you knew or should have known the submitted claim was false, then the attempt to collect payment is illegal.


When an organization fails to provide training and education to deter and detect fraud and/or abuse, it is likely to be detected by an outside investigative source via action such as:

  • Focused audit by the payer due to detection of suspect billing patterns when compared to your peers;
  • Routine audits conducted by the payer, such as Medicare’s Comprehensive Error Rate Testing (CERT); and
  • Internal whistleblower or qui tam action.

Internal auditing and monitoring programs are essential to keeping medical records and billing accurate. However, a routine internal billing and documentation review could turn into a more focused internal investigation. During that investigation, is it possible that an aberrant pattern of inappropriate billing is revealed? Do you know how to proceed if this happens?


First, remember that anyone can commit health care fraud. Fraud schemes range from solo ventures to widespread activities by an institution or group. Your organization should have a designated Compliance Officer. Audit professionals should have the authority to report potential fraud and abuse situations directly to the Compliance Officer for further investigation and resolution.


Problem areas brought to the attention of the Compliance Officer should also be included in corrective action training programs to avoid the continuation of the situation. One of the most important aspects of a compliance program is training and education at all levels of the organization.


Now, let’s talk more about qui tam action. There are five potential areas in which qui tam cases arise related to Medicare or Medicaid claims and the False Claims Act (“FCA”). Qui tam claims involving Medicaid/Medicare healthcare vary, depending on the level of care needed and provided. Categories often involve allegations of total neglect or no services, worthless services, inadequate and inferior services and products, and aggressive patient treatment. Other areas of fraud involve misrepresentation of credentials, upcoding of services, unbundling of services, and misrepresentation of patient data or populations.


Words of Advice


Maintain accurate and complete medical records and documentation of the services you provide.

  • Ensure your documentation supports the claims you submit for payment. Good documentation practices help to ensure your patients get appropriate care and allow other providers to rely on your records for patients’ medical histories.

Anytime a health care business offers you something for free or below fair market value, ask yourself, “Why?”

  • Remember, when a vendor or consultant provides coding and billing advice, the provider filing the claim is responsible for the accuracy of that claim. Be suspicious when you are told that a huge enhancement of revenue will be realized if you bill like this . . .

Get expert advice from a qualified source before investing or getting into a joint venture.

  • Some physicians who invest in health care business ventures with outside parties, such as imaging centers, laboratories, equipment vendors, or physical therapy clinics, may refer more patients for the services provided by those parties than physicians who do not invest. These business relationships may improperly influence or distort physician decision-making and result in the improper steering of patients to a therapy or service where a physician has a financial interest. Arrangements could be viewed as illegal.

Avoid illegal incentives to join a hospital’s community.

  • A hospital may pay you a fair market-value salary as an employee or pay you fair market value for specific services you render to the hospital as an independent contractor. However, the hospital may not offer you money, provide you free or below-market rent for your medical office, or engage in similar activities designed to influence your referral decisions.
  • Admit your patients to the hospital best suited to care for their medical conditions or to the hospital your patients select based on their preference or insurance coverage.

Don’t sell free product samples.

  • Many drug/biologic companies provide free product samples to physicians. It is legal to give these samples to your patients free of charge, but it is illegal to sell the samples.
  • The federal government has prosecuted physicians for billing Medicare for free samples.
  • If you choose to accept free samples, you need reliable systems in place to safely store the samples and ensure samples remain separate from your commercial stock.

Relationships with the pharmaceutical and medical device companies

  • As a practicing physician, you may have opportunities to work as a consultant or promotional speaker for the drug or device industry. For every financial relationship offered to you, evaluate the link between the services you can provide and the compensation you will get. Test the appropriateness of any proposed relationship by asking yourself the following questions and when in doubt, get legal advice: o Does the company really need your specific expertise or input? o Does the company’s monetary compensation to you represent a fair, appropriate, and commercially reasonable exchange for your services? o Is it possible the company is paying for your loyalty so you prescribe its drugs or use its devices?

o  Does the company really need your specific expertise or input?

o  Does the company’s monetary compensation to you represent a fair, appropriate, and commercially reasonable exchange for your services?

o  Is it possible the company is paying for your loyalty so you prescribe its drugs or use its devices?


Educate C-Suite and Compliance Officials in Your Company


An executive, top-down approach is required for a successful compliance program. The following seven components provide a solid basis for a compliance program:


1. Conduct internal monitoring and auditing

2. Implement compliance and practice standards

3. Designate a compliance officer or contact

4. Conduct appropriate training and education

5. Respond appropriately to detected offenses and develop corrective action

6. Develop open lines of communication with employees

7. Enforce disciplinary standards through well-publicized guidelines


Establishing and following a compliance program helps health care providers avoid fraudulent activities and submit accurate claims. However, implementing mechanisms to develop a culture of compliance requires educating high-level influencers within your organization. 


Suggest C-Suite executives take online training in healthcare Corporate Compliance.

Require your Compliance Officer, Chief Executive Officer and Chief Financial Officer to become certified not only in Compliance, but in Auditing for Compliance and Conducting Internal Investigations.


Joanne Byron is the Board Chair and Chief Executive Officer of the American Institute of Healthcare Compliance (AIHC) with more than 35 years of health care coding, documentation, billing and compliance experience as a consultant, health care executive and corporate trainer. Learn more about AIHC, a 501(c)(3) non-profit training organization, today.  

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